At T’aime, your security and privacy is the utmost importance to us. The privacy and security measures applicable to this website are designed with the strictest security in mind, so any personal information that you provide via this website is used only for the purposes outlined herein. We do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you.
As such, T’aime is committed to ensuring that its customers are informed as to how their personal information will be used and kept secure.
HOW WE COLLECT THE INFORMATION
There are numbers of different ways that T’aime receives and collects personal information from you. Ways T’aime collects personal information from you may include the following:
Communications from You
When you email or write to us you may need to provide us your name, contact details, and other personal information in your message.
You may need to provide us personal information when you telephone or email us to request technical assistance in respect of our products or to request information that you would like to receive relating to our products.
Email/Direct Mail Campaigns
From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that may be of interest to you. When responding to one of these campaigns, you may provide us with personal information.
Registration of Website
Upon registration of T’aime website you will be asked to provide certain information which we will use to record you as an member of the T’aime and to assist us in providing you with service and information.
If you wish to purchase T’aime products from our Store, we will require sufficient information to complete your purchase including your credit card details, your contact details and an address for shipping.
From time to time we may conduct surveys in respect of our products and services. Participation in our surveys is optional. When you respond to one of our surveys, you may provide us with personal information about you.
WHAT INFORMATION DO WE COLLECT
When you register online to receive our product information, you will need to provide us with your name, address and e-mail address. When you make a purchase through T’aime ‘s website, you also will need to give us your telephone number and credit card number so we can process your payment and contact you in the event of any problems with delivery. If you contact our customer care department, you may need to provide us with additional information so that we can respond to your questions or concerns as completely and thoroughly as possible.
In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request your gender, year of birth, sports of interest, shopping preference and product interest. Whether or not you provide this information is entirely up to you.
We also may collect additional non-personally identifiable information (for example, browser version, IP address) which will provide information regarding the general use of our website. The navigational information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.
HOW WE USE THE INFORMATION
We will primarily use your personal information to provide products and services to you, for example:
To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of T’aime products or any of our other products and services.
To analyze visits to the website and learn about the interests of our visitors in the aggregate so we can improve our products and services and deliver the best user experience.
The information obtained during an online purchase is utilized to improve your web experience by enabling you to obtain a faster checkout for purchases and/or opt-in to receive e-mails, which provide you with the latest and greatest information regarding T’aime products and our other products and services.
The information obtained during an online purchase is used only to complete the order online, to confirm the order and shipment of the order via email. You may, upon placement of an order, opt to allow us to save the information for a speedier checkout process the next time. Your payment information is then stored only for the purposes of faster checkout and is not used for any other purpose.
In order to better understand what services are valuable to our customers, we use “cookies”.
A cookie is a small text file that a website writes to your hard drive. Cookies work as your identification card and may record passwords, preferences and purchases. Cookies let the web page server know that you have returned to this site. Cookies also can determine other information, such as the daily visitors to our web site and the pages of the site most frequently visited. Cookies are unique and can only be read by the server that assigns them. They cannot be executed as code or deliver viruses.
You can change the settings in your browser to prevent cookies if you do not want to have a cookie set when you visit our website. However, by doing so, you may not have full access to all the web pages.